FAQs

How long does it take to get started on Doorways?

Users can jump in immediately with the usage of our guided walk-through tool called WalkMe. Users will be shown where to click, what to type, and how to complete any process in Doorways with the click of a button. Built-in courses can teach each user how to master any module (Accounting, Occupancy, Maintenance and Reporting) in as little as a half an hour. 

What does the onboarding process look like?

Our Data Conversion Team will be in touch with you regarding your scheduled conversion time - when the time comes, they’ll inspect your data and offer tips for clean-up should there need to be any. Then, a proposal is sent your way to be given the green light as to how they will import and shape your data to fit into Doorways’ architecture. Once completed, a review is held to validate the data and configuration of your site - once confirmed, you’re off to the races!

We have successfully converted multiple clients within six business days! The speed of your conversion to Doorways depends on your teams availability and communication with our Data Conversion team.

Can I use the system if my organization is not a Tribal, Public, or Homeless organization?

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

Does Doorways have mobile applications?

Doorways has two mobile apps for use on iPads - mobile inspections and mobile work orders. The portal applications are also designed to be flexible for use on mobile and tablet browsers as well!