Your data is automatically backed up at frequent intervals. Rest easy knowing your information is secured and protected.
Track households from application, to the waiting list, to tenancy with ease. Doorways puts a focus on people before properties, making it easier to assist and manage your tenants.
Automatically calculate and post rent or loan charges. Track all activity and payments within an easy-to-use (and easy on the eyes!) Tenant ledger system.
Utilize our default letter templates to send individual or bulk correspondence to applicants, tenants, vendors, and more!
Store and organize documents for households, units, work orders, and inspections. Documents created during a household action are automatically stored in the Doorways document management system and organized further by the specific action they were generated from.
Schedule inspections on your properties or third-party properties and track their progress in the office and in the field. Create Work Orders from inspection results or from Work Order requests and manage costs and tenant billing.
Calculate and post interest allocations for interest earned in mass with a few simple steps.
With all your basic month-end reports baked into the application (and then some!) you can bundle your month-end reports, and with one click every month, easily reconcile Doorways with your general ledger system.
Forget how to perform a function or task in Doorways? No Problem! Our WalkMe training and self-help agent will walk you through any Doorways action step by step. Onboarding new employees to your systems is now a breeze!

Assessing delinquent household accounts and processing late fees is a breeze with our automated late fee processing module.
Build upon your maintenance team’s workflow for tracking work orders with customizable work order statuses.
Send documents or letters to tenants email addresses individually or in mass, saving time, money, and postage!
Create groups of households from which you can send letters, and process fees/payments in a few simple steps.
Our Interest Allocation module walks you through entering interest rate values per month, auto-calculates each tenant’s interest earned, and posts applicable payments to tenant ledgers.

Create ad hoc reports with buildable columns, filters, sorting, and groups. Save these reports for future use across your organization, and bundle multiple reports to save time generating the reports you compile regularly.
Access permission-locked reports that collect user activity and behaviors within the Doorways system to track your team’s progress.
Assign custom reports, letters or forms to generate automatically when you perform household actions.
HQS and UPCS inspections come standard with every Doorways system, with the custom inspections module you can clone existing inspection templates or create your own! Make specified inspection templates that suit your organizations needs.
Track materials your organization uses during work orders and assign them a cost to be used in work order material charge calculations.
Your maintenance department can take Doorways with them on the road with offline capabilities that allow them to track work completed on Work Orders or Inspections anywhere.
Keep track of vendors (landlords, utility companies, and others), including the properties that they service, share documents, take notes, and report run reports.
View the lifecycle of your vouchers from issuance to leasing to termination or shop mode with Doorways vouchers. Every household action updates the voucher lifecycle and fills in all available data for HUD form 50058, and create a record for reporting to IMS/PIC.

Tribal Housing

Process any outgoing payments to be exported to your general ledger of choosing, or straight from Doorways via ACH or check writing.
Create custom fields in every Doorways entity and report on it all from the Data Analysis Tool!
Work with our team to design a custom export from Doorways to be imported into your chosen General Ledger system.
Upgrade your inventory experience with multi-location tracking of your work order materials from the warehouse, to the maintenance truck to the unit. Utilize singular or average weighted cost calculations to track where your money goes.
Individual state TIC forms, and a default form accepted by most states automatically prefills with the information you need to submit your forms for Tax Credit programs. You can even collect signatures and fill in any missing information right from the household action screen.
Invite your tenants to the configurable tenant portal where they can view account balances, make payments, view and request work orders, share documents, and more!
Create custom applications that you can share with potential applicants. Applicants can register, filling in household composition details that they can use across multiple applications submitted to your organization. Review, approve, deny, and pull a lottery of applications to your Doorways waiting lists.
Invite Landlord vendors to the configurable landlord portal where they can view account balances, view their properties, get inspection results, share documents, and more!
Create your own “To Do List” triggered by applicable data alerts such as upcoming recertifications, late fee assessments, work order assignments, and more!
Manage Rural Development programs, calculate rent, and auto-fill required forms for submission to MINC.
Track self-sufficiency program contracts, service tables, and progress toward household member goals. All data is prefilled on the HUD 50058 form and exported for IMS/PIC reporting.

Premium

Pro

Essentials

Standard

Features Designed by Trusted Partnerships and Real User Experience

The housing management challenges faced by Native American tribes are unlike those of traditional public housing. Our decades of experience working with and listening to our tribal partners had made us the trusted tribal housing management system.

Doorways will help your tribe provide safe and affordable housing while honoring your sovereign nation’s traditions and needs. We also enable your tribe to manage HUD housing assistance grants in ways that align with your unique heritage. From building and maintaining your Low Rent, Mutual Help, or Homeownership units, to managing funds for rehab and assistance programs, our Doorways platform has your team covered.

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All Essentials Features, plus…

All Essentials & Standard Features, plus…

All Essentials, Standard, & Pro Features, plus…