Essentials

  • Track households from application, to the waiting list, to tenancy with ease. Doorways puts a focus on people before properties, making it easier to assist and manage your tenants.

  • Utilize our default letter templates to send individual or bulk correspondence to applicants, tenants, vendors, and more!

  • Your data is automatically backed up at frequent intervals. Rest easy knowing your information is secured and protected.

  • Forget how to perform a function or task in Doorways? No Problem! Our WalkMe training and self-help agent will walk you through any Doorways action step by step. Onboarding new employees to your systems is now a breeze!

  • Doorways prefills all available data in HUD form 50058, and runs each field through the same logic used when your data is submitted to PIC offering users the ability to update household data during actions. Each 50058 action will create a record for reporting to IMS/PIC which can be configured and batched for export, putting control into your organization’s hands.

Pro

  • Schedule inspections on your properties or third-party properties and track their progress in the office and in the field. Create Work Orders from inspection results or from Work Order requests and manage costs and tenant billing.

  • Build upon your maintenance team’s workflow for tracking work orders with customizable work order statuses.

  • Send documents or letters to tenants email addresses individually or in mass, saving time, money, and postage!

  • Create groups of households from which you can send letters, and process fees/payments in a few simple steps.

  • Automatically calculate and post rent or loan charges. Track all activity and payments within an easy-to-use (and easy on the eyes!) Tenant ledger system.

  • With all your basic month-end reports baked into the application (and then some!) you can bundle your month-end reports, and with one click every month, easily reconcile Doorways with your general ledger system.

  • Access permission-locked reports that collect user activity and behaviors within the Doorways system to track your team’s progress.

  • Create ad hoc reports with buildable columns, filters, sorting, and groups. Save these reports for future use across your organization, and bundle multiple reports to save time generating the reports you compile regularly.

  • Assessing delinquent household accounts and processing late fees is a breeze with our automated late fee processing module.

  • Assign custom reports, letters or forms to generate automatically when you perform household actions.

  • HQS and UPCS inspections come standard with every Doorways system, with the custom inspections module you can clone existing inspection templates or create your own! Make specified inspection templates that suit your organizations needs.

  • Upgrade your inventory experience with multi-location tracking of your work order materials from the warehouse, to the maintenance truck to the unit. Utilize singular or average weighted cost calculations to track where your money goes.

  • Your maintenance department can take Doorways with them on the road with offline capabilities that allow them to track work completed on Work Orders or Inspections anywhere.

  • Start your Doorways experience with the information you need with easy-to-read graphs and metrics designed for your role.

  • Rent calculation logic for the 50058 form, fixed-rate rents, and custom rent calculations. These calculated values automatically post to Tenant, Landlord, or Vendor ledgers as applicable.

Premium

  • Keep track of vendors (landlords, utility companies, and others), including the properties that they service, share documents, take notes, and report run reports.

  • View the lifecycle of your vouchers from issuance to leasing to termination or shop mode with the Doorways vouchers module.

  • Process any outgoing payments to be exported to your general ledger of choosing, or straight from Doorways via ACH or check writing.

  • Work with our team to design a custom export from Doorways to be imported into your chosen General Ledger system.

  • Create custom fields in every Doorways entity and report on it all from the Data Analysis Tool!

  • Individual state TIC forms, and a default form accepted by most states automatically prefills with the information you need to submit your forms for Tax Credit programs. You can even collect signatures and fill in any missing information right from the household action screen.

  • Invite your tenants to the configurable tenant portal where they can view account balances, make payments, view and request work orders, share documents, and more!

  • Integrate with the Designing Success TAAG Case Management system. Learn more about TAAG at https://designingsuccess.us/taag.html

  • Track and manage your Multi-Family program(s) and collect data to refill the 50059 form and submit to TRACS.

  • Manage Rural Development programs, calculate rent, and auto-fill required forms for submission to MINC.

  • Create custom applications that you can share with potential applicants. Applicants can register, filling in household composition details that they can use across multiple applications submitted to your organization. Review, approve, deny, and pull a lottery of applications to your Doorways waiting lists.

  • Invite Landlord vendors to the configurable landlord portal where they can view account balances, view their properties, get inspection results, share documents, and more!

  • Create your own “To Do List” triggered by applicable data alerts such as upcoming recertifications, late fee assessments, work order assignments, and more!

  • Track self-sufficiency program contracts, service tables, and progress toward household member goals. All data is prefilled on the HUD 50058 form and exported for IMS/PIC reporting.

Public & Affordable Housing

The U.S. has over 4,000 public housing authorities — and the rules that govern them are extremely complex.

Our decades of experience with tribal housing taught us that combining other tools from other industries in an attempt to serve the PHA market would not produce anything helpful. Knowing this, we started from the ground up and built a solution specifically made for public housing.

Over 270 U.S. public housing authorities trust Doorways to help them manage complex business operations and make data-driven decisions.

All Essentials Features, plus…

All Essential & Pro Features, plus…

Additional Services

IMS/PIC Submission - Starting at $120 a quarter

When you are ready and have made a “batch” of 50058 Actions in Doorways, our team can go through the process of submitting them to IMS/PIC and respond with any submission errors, solutions, and a submission summary report.